However, there is still a lack of relying on and using such systems to manage users' passwords. Therefore, users may rely on password management systems PMS to help creating, managing, retrieving, and storing passwords. Managing passwords is one of the daunting tasks for most people. Most people have more than one online account protected by passwords. Username and password are the most common authentication approach used today in cybersecurity. Our results prompt the need for research on developing user-friendly and secure phone managers, owing to the ubiquity of mobile phones. These findings can generally be credited to the fact that the users were not comfortable giving control of their passwords to an online entity and preferred to manage their passwords themselves on their own portable devices. Also, surprisingly, our non-technical pool of users shows a strong inclination towards the phone manager. We find, contrary to our intuition, that users overall prefer the two portable managers over the online manager, despite the better usability of the latter.
Our study provides valuable insights on average users' perception of security and usability of the three password management approaches. In this paper, we present a comparative usability study of three popular password managers: an online manager (LastPass), a phone manager (KeePassMobile) and a USB manager (Roboform2Go). Proposed in response to the growing number of passwords users have to memorize, password managers allow to store one's credentials, either on a third-party server (online password manager), or on a portable device (portable password manager) such as a mobile phone or a USB key.
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